Donor Relations Manager

Nashville Repertory Theatre | Nashville, Tennessee

Position: Donor Relations Manager

Reports to: Chief Development Officer

Status: Full-time, Exempt

Position Overview: 

The Donor Relations Manager at Nashville Repertory Theatre is a key member of the Development Team, supporting a dynamic, multi-strategy fundraising operation. This role is responsible for the seamless execution of donor events, data management, and stewardship strategies that strengthen donor relationships and advance the organization’s fundraising goals. Working cross-departmentally, the Donor Relations Manager helps implement development plans, track gifts, and ensure consistent and thoughtful donor engagement through events, communications, and data insights.

Ideal for a proactive and collaborative professional, whether entering the field or growing a nonprofit career, this position plays a vital behind-the-scenes role in delivering impactful donor experiences. With a strong focus on project execution and team coordination, the Donor Relations Manager contributes to the success of fundraising initiatives and the long-term sustainability of Nashville Rep’s mission.

Key Responsibilities:

Individual Donor Relations & Stewardship

• Assist with donor engagement activities including gift entry, donor acknowledgments, and resolution of ticketing issues.
• Support ongoing stewardship processes to ensure timely, personalized communication and donor satisfaction.
• Partner with the Development Team and Executive Director to conduct donor research and assist with targeted outreach.

Fundraising Campaigns & Events

• Support the execution of the annual fundraising campaign, including direct mail and email solicitations.
• Help implement special events, especially Broadway Brunch, with responsibilities including volunteer coordination, auction management, ticketing, and general event logistics.
• Provide administrative support across fundraising initiatives to ensure accuracy and professionalism.

Data & Database Management

• Own and maintain accurate records of donors, patrons, prospects, and volunteers, both electronically and in hard copy.
• Ensure timely gift processing and acknowledgment in the donor database.
• Utilize Tessitura and other systems to track development metrics and support donor communications.

Qualifications:

• Quick learner of specialized software, including Tessitura, iWave, and OneCause, with the ability to train independently and adapt quickly.
• Exemplary customer service skills—both oral and written—with comfort and effectiveness communicating by phone, email, and in person.
• Proficiency in Microsoft Office Suite with an emphasis on tasks such as mail merges, acknowledgments, and donor mailings.
• Highly organized and detail-oriented, with a strong focus on data accuracy and process management.

Additional Requirements:

• Enjoys working as part of team toward common goals.
• Proactive and flexible, with a willingness to occasionally work nights and weekends.
• Comfortable in a public-facing role, including extensive communication with donors and patrons about their gifts and performance tickets.
• Primarily in-office position with occasional off-site work for events and meetings.

Compensation & Benefits:

Salary commensurate with experience, along with a comprehensive benefits package including health, dental and vision insurance, life insurance, 403B retirement and paid time off.

To Apply: Email your cover letter, resume, and salary expectations to nashvillerep@nashvillerep.org. PLEASE MAKE YOUR SUBJECT LINE EXACTLY: DONOR RELATIONS MANAGER APPLICATION.