Manager, Community Health

Who we are: For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee, its mission, and programs, please visit secondharvestmidtn.org.

What you’ll do:

Summary: The Community Health Manager is responsible for the day-to-day coordination and execution of Second Harvest’s health-focused initiatives, including Food is Medicine interventions, healthcare pantry partnerships, and community nutrition outreach. This role ensures programs are implemented effectively, aligned with public health best practices, and responsive to the needs of both partners and neighbors. The ideal candidate is highly organized, detail-oriented, and skilled in managing logistics, tracking data, and meeting grant deliverables. They work closely with healthcare and community partners to coordinate food distribution, deliver nutrition education, and support client-centered pantry models, while also serving as a preceptor for dietetic interns and supporting implementation of Second Harvest’s Nutrition Policy. This position plays a key role in delivering impactful, equity-driven programs that reflect our commitment to health, dignity, and inclusion. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel.

Key Responsibilities:

Food is Medicine (FIM) Program Execution (70%)

• Assist in the development and implementation of Food is Medicine interventions, contributing to program design, workflows, and community integration strategies.
• Manage day-to-day operations of FIM interventions, including patient intake, referral coordination, and connection to food and other supportive services.
• Maintain strong working relationships with healthcare partners to ensure effective communication and timely coordination of services.
• Track and monitor program metrics, neighbor feedback, and partner deliverables to ensure quality and accountability.
• Maintain ethical standards and collaborate with healthcare and research partners to ensure compliance with patient privacy and data integrity.
• Submit timely monthly progress reports to internal teams, funders, and external stakeholders.

Healthcare Pantry Management (15%)

• Manage relationships with existing healthcare pantry partners to ensure smooth, ongoing collaboration.
• Coordinate and place monthly food orders for healthcare pantries and clinic partners in alignment with their needs and preferences.
• Support implementation of neighbor-centered pantry models in healthcare settings.
• Collect and track data for healthcare-focused grants and ensure timely reporting.

Nutrition Outreach & Education (15%)

• Coordinate and support the Nutrition Outreach Program, including classes, food tastings, and educational events at partner sites and mobile distributions.
• Develop or adapt easy-to-read, culturally responsive nutrition materials such as handouts and presentations.
• Provide nutrition-related technical assistance to partners and internal teams, including support on menu planning and food box standards.
• Serve as a preceptor for dietetic interns, overseeing project-based learning and supporting a culture of mentorship.

Additional (unranked in percentage, but integrated throughout workday): 

Program Data, Grant Tracking & Evaluation 

Maintain accurate tracking of program activities tied to grant funding and reporting requirements.

Collaborate with internal and external teams to ensure high-quality data collection and impact evaluation.

Use data and feedback to continuously improve program delivery and effectiveness.

Public Health Best Practices & Equity Focus

Stay current on emerging practices in Food is Medicine, nutrition security, and public health.

Apply a health equity lens to all programming, ensuring services are inclusive, culturally relevant, and community-informed.

Other duties as assigned

When & Where: 

• Schedule: Monday – Friday, 8:00 AM – 4:30 PM.

Occasional evenings and/or weekends may be required for meetings or special events as well as responding to issues, outside of normal working hours (e.g., disaster response, community events, etc.).

• Travel: Occasional daytime travel required, up to 10 -15% of work week within the local service area, and to and from the Main Distribution Center in Nashville, Tennessee as needed.

• Flexibility: Our flexible work program is a strategic tool to achieve organizational goals, empower employees to do their best work and foster engagement by supporting high performance, business continuity as well as wellbeing and work-life-balance. WorkFlex arrangements are complex and specific to individuals and roles.
  
• Essential business/ first responder: In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety is balanced with business and community necessity. Some positions are more likely to be required on-site than others.

Is this you?

Education: Master’s degree in Public Health (MPH), Nutrition, Health Education, or a related field is strongly preferred. A Bachelor’s degree with equivalent experience in community health, healthcare partnerships, or program management may be considered.

Experience: 3+ years of related experience and/or training.

Skills & Capabilities: 

Master’s degree in Public Health, Nutrition, Health Education, or related field preferred.

3–5 years of experience in community health, nutrition programming, or nonprofit program implementation.

Strong organizational and time management skills; ability to manage multiple priorities.

Demonstrated experience with program data tracking, outcome reporting, and grant deliverables.

Familiarity with program evaluation methods, research execution, and ethical data practices, including working with external evaluators or academic partners.

Experience in maintaining professional relationships with healthcare or clinical partners.

Knowledge of healthcare partnerships, health equity, and social determinants of health.

Excellent communication skills and ability to build relationships with diverse stakeholders.

Commitment to advancing equity, inclusion, and dignity in food access.

Competencies: Coaching and developing others, Result orientation and execution, Quality improvement, Project management.

Other requirements: Our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, and Motor Vehicle Record. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).

What Second Harvest has to offer:

Work with a purpose: As one of middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission of ending hunger, we invite you to join our 120+ person team in the fight against hunger, as we work to achieve our vision of a hunger free community.

Award winning workplace: we are a best-in-class workplace because we are passionate and people focused – we listen, respect, care and challenge each other, so that our neighbors can count on us. Our employees have identified us among The Tennessean’s Top Workplaces eight times based solely on employee surveys and feedback. We are invested in our team and offer frequent whole-person wellness opportunities through our Harvest Wellbeing Program. We focus on staff physical and mental health, financial empowerment, personal and professional development as well as social and community engagement. There is ample opportunity to be engaged, have work-life-balance and grow with Second Harvest.

Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34+ days off, medical (employee-only is 100% employer paid), dental, vision, 403b retirement (up to 3% match, 5% base, length of service vesting), disability insurance (short and long term) and long-term care insurance.

DEIB & Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment to all applicants and employees based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We believe that inclusion and belonging strengthen our team, drive innovation, and enhance our ability to serve our community.

Think this sounds like a role and workplace where you would thrive? Apply now!

You can express interest in joining our team, in any of the following ways:

• Online: employment application on our website: secondharvestmidtn.org/job-opportunities. Resume and cover letter can be uploaded with applications on the website as well.
• In person: applications can be completed by visiting us on-site at any of our distribution centers, locations can be found on our website: secondharvestmidtn.org/contact.

Thanks for your interest in working for Second Harvest Food Bank of Middle Tennessee - we love it here and think you will too!